Water and Waste Water Billing
El Dorado Utility Billing software is uniquely designed to support billers of metered and flat rate water for residential, commercial drinking water, irrigation and wastewater. The billing system is adaptable to support both residential and business customers in a single or multi-user billing environment.
Our flexible billing rate structures for the water industry allows bills to be customized for based on your needs – not on the limitations of the billing system. Our water billing customers include municipalities, apartment complexes, associations, billing clerks, accounting firms and mobile home parks.
El Dorado offers uniquely designed features for the water billing industry:
- Average water usage billing options and statistics
- Automatic conversions of billing units (ex. gallons to cubic meter)
- Automatic system backup
- Billing in gallons, feet, cubic ft., acre ft., yards, liters
- Backflow meter
- Cash drawer
- Check scanning
- Credit card payment
- Customer billing and service address tracking
- Current and historical meter reading tracking
- Customer management system
- Customer care portal for online account updates and service requests
- Days in water billing cycle
- Debt collection notices
- Demand meter
- Deposit tracking
- Electronic payments
- Estimated readings options (seasonal averaging)
- Flat rate billing
- Interface to Automated Meter Reading (AMR) systems (Badger, Datametic, Itron, Neptune, Sensus)
- Master Meter
- Meter repair tracking
- Meter change out tracking
- Meter dial rollover feature
- Water usage history tracking
- Water bill payment history
- Water meter information (Location, Number, Meter type, Manufacture brand, Meter size)
- Meter walk sequence worksheet
- Multi-user billing system
- Online bill payment
- Receipt printer
- Reporting (system and customizable)
- RUBs billing – based on square footage and occupancy
- Post card, and 8 ½ x 11 printed statement types
- Service repair work order system (Installation date, Last repair date, Work order ticketing system)
- Service termination / shut off warning letters
- Sub Meter billing
- What if billing scenarios for rate changes
- Variance usage tracking
At Creative Technologies we are focused on delivery a best-in-class water billing system that delivers the features and functionality our customers need to help their business grow and thrive. We offer system design, planning, financing, training, and implementation support. To learn more about our vision and best value solution please call us at 949-388-4580, email Sales@CreativetechUSA.com.
