Property Management
El Dorado Utility Billing software is uniquely designed to support property management firms for the billing of utility services in a single or multi-user billing environment. With the El Dorado system property managers can bill for metered and reoccurring flat rate services for both residential and commercial customers.
The billing system allows property managers and owners to increase collections, reduce errors in billing, and improve cash flow. The product is scalable to support a few hundred or thousands of customer billings in a single or multi-site property management environment.
Our fully integrated online payment solution eliminates redundant data entry, improves site and home office staff efficiency, allows residents view online statements in real time and allows residents can pay using their credit card or debit their checking account. The management company has the ability to pass on a convenience fee to the resident and limit partial payments. The recurring payment option allows property staff to spend time on revenue generating activities and less time on rent collection.
Feature rich software with functionality required for property managers:
- ACH Billing
- Average usage billing options and statistics
- Automatic conversions of billing units (ex. Gallons to Cubic Meters)
- Automatic backup
- Automatic account number sequencing for new move in move out
- Bill multiple metered services on a single bill (Water, Gas, Electric)
- Billing break down of metered and flat rate charges
- Budget billing payment options
- Interface to Automated Meter Reading (AMR) systems
- Cash drawer
- Check scanning
- Convey account
- Credit card payment
- Customer billing and service address tracking
- Current and historical meter reading tracking
- Customer management system (Property name, Unit number, Residence code, Billing cycle)
- Customer care portal for online account updates and service requests
- Debt collection notices
- Demand meter
- Deposit tracking
- Electronic payments
- Estimated readings options (seasonal averaging)
- Bill calculations by definable factor (Gallons, kWH, BTUs, etc…)
- Usage history tracking
- Bill payment history
- Meter information asset tracking (Location, Number, Meter type, Manufacture brand, Meter size)
- Final bill calculation
- Flat rate billing
- Fuel adjustment billing
- Interface to Automated Meter Reading (AMR) systems (Badger, Datamatic, Infinity, Itron, Neptune, Sensus and flexible import reading via spreadsheet)
- Meter repair tracking
- Meter change out tracking
- Meter dial rollover feature
- Meter walk sequence worksheet
- Move-in-move out tracking
- Multi-user billing system
- Online bill payment
- Receipt printer
- Reporting (system and customizable)
- RUBs billing – based on square footage and occupancy
- Prorating bill based on days of occupancy
- Post card, and 8 ½ x 11 printed statement types
- Service repair work order system (Installation date, Last repair date, Work order ticketing system)
- Service termination / shut off notices
- Sub Meter billing
- What if billing scenarios for rate changes
- Variance usage tracking
At Creative Technologies we are focused on delivery a best-in-class property management utility billing system that delivers the features and functionality our customers need to help their business grow and thrive. We offer system design, planning, financing, training, and implementation support. To learn more about our vision and best value solution please call 949-388-4580, or email Sales@CreativetechUSA.com.
