Field Service Solutions
Mobile Field Service Solutions
Our mobile field service solutions provides integration to leading water, gas, electric meters and reading devices from companies such as Sensus, Badger, Itron, Hersey, Neptune and Datamatic. We also provide our own industry specific Meter PC software that works with any Windows Mobile device. We are always open to working with each meter manufacture on providing the latest integration between the meter reading and billing system.
Our solution is to seamlessly integrate with a host of meters and reading devices allowing the billing system to fully integrate with the field based devices. This integration allows us to provide a flexible mobile solution that closes the information gap between the service organization and the back office. Key features like recording meter counter readings, service work order notes, meter management, updating the customer install base, all help service organizations reduce operating and administrative cost and increase customer satisfaction, thus giving them a competitive advantage and increasing their service revenues. Meter PC and the data collector interface is part of the El Dorado Utility Suite, an integrated set of applications that are engineered to work together.
El Dorado Meter PC Product Overview
Meter PC is a complete solution designed specifically for the El Dorado utility billing product this is a ideal solution for Field Service Technicians enabling them to maximize their productivity. The solution integrates with the El Dorado billing software and provides store and synchronization of offline accessed information. Meter PC supports Windows mobile PDA’s and Smart phone devices, We at Creative Technologies will consult with you to design the best solution and hand held device for your business needs.
Value Added Capabilities:
- Enter meter counter readings quickly and accurately
- Assign routing information
- Dispatch service work order requests
- Add field service rep account notes
- View and store meter reading data input
Hand Held Data Collector Module simplifies and improves data collection. Our El Dorado Hand Held Data Collector interface module allows you to connect to most handheld or electronic data-collector. The billing software can interface with collectors such as Sensus, Schlumberger, Neptune, Itron, Daptec and VersaProbe. There are many more that we interface with today contact us to create a custom interface for you.
